SCOPE
This Personal Data Processing Policy applies to all personal data obtained and/or entered on the web platform https://frutstudios.com, and other computer platforms.
This policy guarantees the treatment of information in application of the legal framework and under the prior consent of the owner of the information.
ASOPROAGLIS does not request the granting of data of minors, who, to make use of digital platforms, must be accompanied by their guardian or adult with the legal capacity to deliver information and be responsible for the actions carried out on the aforementioned platforms. .
DATA THAT IS STORED
Although access to the web platform is free and does not require the entry of data in the first instance, however, in order to make use of all the services that ASOPROAGLIS has made available to customers, it is necessary to register the following data :
PERSONAL DATA: full names, cell phone, telephone, address, identity card or passport, contact information, etc.
LOCATION DATA: physical address, email address, telephone number, IP address and geolocation.
With the registration of personal information, ASOPROAGLIS is authorized, so that it can carry out the validations, checks or comparisons that are or are considered necessary to verify the veracity of the data provided and thus have access to the services available on the web platform.
SERVICES THAT REQUIRE THE PROVISION OF PERSONAL DATA
When entering our web platform, and having full access to the benefits and services that are available to our clients, it is necessary, depending on the service that requires the provision of personal data. With this income, the owner of the information will have access to:
- Quotes.
- Granting of quotas.
- online chat
- Catalogs.
- Promotions and offers.
- Requests for changes and returns.
- Other services.
STORAGE AND PROCESSING OF PERSONAL DATA
The personal data that is provided by our clients is stored securely in the different web platforms of the strategic partners that ASOPROAGLIS. uses to provide its digital services to clients and the general public, who maintain their own security, storage and information processing policies, thus guaranteeing confidentiality in the treatment and exclusive use for actions permitted by law or by the client expressly. , the duration of the storage will depend on the duration of the commercial relationship, legal requirements, or that the client makes the request to ASOPROAGLIS, of the cessation of use of the information provided.
The personal data obtained and/or provided by our clients will be treated responsibly and their confidentiality is guaranteed, for this security measures have been established: administrative, technical and physical, to mitigate the risks of alteration, destruction, use, improper access or disclosure by any of the ASOPROAGLIS officials.
USE OF INFORMATION
Your information will be used for actions permitted and required by law, such as, for example, the generation of the purchase invoice, declaration of lawful origin, request for order from the competent authority, fraud investigations, identity theft, etc.
Likewise, your personal information may be used for expressly accepted actions such as: profile and user creation, sending advertising newsletters, account statements, notification of changes in purchasing policies, promotions, news of interest to the customer, displaying advertisements and content. customized, measure the traffic and preferences of our customers.
COMMENTS
When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help spam detection.
An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy for the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
THE IMAGES
The images of the products published on the https://frutstudios.com site are provided by their suppliers or manufacturers. The resolution of the monitor in which the User sees the articles that are published on the https://frutstudios.com website makes it impossible for https://frutstudios.com to guarantee that the color that the User sees on his monitor matches exactly with the color of the physical product.
HOW LONG WE KEEP YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if applicable), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they can’t change their username). Website administrators can also view and edit that information.
CHANGES IN THE PRIVACY POLICY
ASOPROAGLIS will make changes to its Privacy Policy, when the Ecuadorian legislation issues new pronouncements regarding its treatment, and/or, when it deems it necessary, to provide a better service to its clients and guarantee the confidentiality of the information. These changes will be notified by email to users or by means of a notice on the web platform. We ask our clients to periodically review the web platform to obtain updated information on privacy practices.
RIGHTS OF THE INFORMATION HOLDER
The owner of the information provided on our web platform will have the right to request the following at any time:
Cessation of the use of the information for the sending of advertising or informative material.
Correction, modification or deletion of some or all of the data provided.
The non-use of the data provided for future purchases through the web portal.
To exercise these rights, you must send an email to contacto@asoproaglis.com, with the implicit request of what you require, to be attended to as soon as possible.
PRECAUTIONARY MEASURES
ASOPROAGLIS is not responsible for the understanding, interpretation and/or use of the content by its users, therefore, the use of the information is the sole responsibility of the user.
ASOPROAGLIS reserves the right to modify the content and/or service by itself or through an authorized third party, without prior notification to the user.
SERVICE ON THE WEB
ASOPROAGLIS does not guarantee permanent and uninterrupted access to the site, the system may eventually be unavailable due to technical difficulties or Internet failures, or due to any other circumstance unrelated to the portal, in such cases efforts will be made to restore it as quickly as possible.
ASOPROAGLIS does not guarantee that the service or server is virus-free, and therefore will not be responsible for any virus that may infect the User’s equipment as a result of accessing, using or examining its website or as a result of any transfer of data, files , images, texts, or audios contained therein. The user must take the necessary measures to avoid its effects.
ASOPROAGLIS is not responsible for any damage, loss or loss to the User caused by failures in the system, in the server or on the Internet. Users may not attribute any responsibility to ASOPROAGLIS or demand payment for lost profits, by virtue of damages resulting from technical difficulties and/or failures in the systems or on the Internet.
SYSTEM OR DATABASE VIOLATIONS
The use of any device, software, or other means tending to interfere in the activities and operations of ASOPROAGLIS as well as in the offers or in the ASOPROAGLIS databases is not permitted. Any interference, attempt or activity that violates or is contrary to the laws on copyright and/or the prohibitions stipulated in this document will make the responsible party liable for the pertinent legal actions, and the sanctions provided for in this agreement, as well as making it responsible for compensate for the damage caused.
SANCTIONS AND SUSPENSION OF TRANSACTIONS
At any time ASOPROAGLIS may warn, suspend or cancel, temporarily or permanently, a User’s Account or a transaction and initiate the actions it deems pertinent, if any law is broken, or any of the stipulations of the General Terms and Conditions, or if At the discretion of ASOPROAGLIS, fraudulent or fraudulent conduct or acts are incurred, or if the User’s identity cannot be verified or any information provided by the User is erroneous.
In the case of suspension or disqualification of a User, all transactions or operations of the user will be removed from the system.
ASOPROAGLIS reserves the right to cancel the Account of the User that has failed to comply with its obligations derived from a transaction, or if its intention to harm or defraud other Users is detected in its conduct, in the event that any law or any of the stipulations is broken. of these General Terms and Conditions and other policies of https://frutstudios.com, if the user fails to comply with his obligations as a User.
If this is the case, ASOPROAGLIS will notify the User at the address that the User has registered on the web or via email to the email address that the User has provided to https://frutstudios.com, prior to initiating the legal or civil actions that deem relevant.
ASOPROAGLIS reserves the right to cancel a transaction for reasons not mentioned above or if it considers that the Purchasing User has made an involuntary error or for any other reason that ASOPROAGLIS considers justified.
NATURE
This agreement does not create any contract of mandate, franchise, partnership or employment relationship between ASOPROAGLIS and the User.
WEBSITES PROTECTION WITH THE HTTPS PROTOCOL
HTTPS (HyperText Transfer Protocol Secure) is an Internet communication protocol that protects the integrity and confidentiality of user data between their computers and the website. Because users expect their online experience to be secure and private.
Sending data using the HTTPS protocol is protected by the Transport Layer Security (TLS) protocol, which provides these three main layers of security:
- Encryption: The data exchanged is encrypted to keep it safe from prying eyes. That means that when a user is browsing a website, no one can “eavesdrop” on her conversations, track her activities across different pages, or steal information from her.
- Data Integrity: Data cannot be changed or corrupted during transfers, intentionally or otherwise, without detection.
- Authentication: Prove that your users are communicating with the intended website. It provides protection against man-in-the-middle attacks and builds user trust, which translates into other business benefits.
COOKIES AND SIMILAR TOOLS
The client with access to our web platform authorizes the use of own and third-party cookies.
ASOPROAGLIS. uses its own and third-party cookies on our web platform to manage the platform, improve our services, understand user behavior, display ads and personalized content, measure traffic and preferences of our customers.
LEGAL REGULATION APPLICABLE TO THE PROCESSING OF PERSONAL DATA
ASOPROAGLIS., has based its Personal Data processing policy on the strict application of the following legal sections:
Constitution of the Republic of Ecuador; art. 66 numeral 12.- states: “People are recognized and guaranteed: (…) 19. The right to protection of personal data, which includes access to and decision on information and data of this nature, as well as its corresponding protection. The collection, filing, processing, distribution or dissemination of these data or information will require the authorization of the owner or the mandate of the law”;
In this same sense, article 92 provides: “…every person shall have the right to know of the existence and access to documents, genetic data, personal data banks or files, and reports about himself or his assets, recorded in entities public or private, in physical or electronic support”;
For its part, the Electronic Commerce Law regulates the following aspects: a) article 5 on Confidentiality and confidentiality, b) article 8 on conservation of data messages, and; c) Article 9 on Data Protection;
The Organic Law of the National System of Public Data Registration, establishes in article 4 the following: “Responsibility of the information.- Public and private sector institutions and natural persons who currently or in the future manage databases or databases are responsible for the integrity, protection and control of the records and databases under their responsibility. These institutions will be responsible for the veracity, authenticity, custody and due preservation of the records. The responsibility for the veracity and authenticity of the registered data is exclusive to the declarant when he/she provides all the information (…)”.
Finally, the Organic Code of the Social Economy of Knowledge, Creativity and Innovation, in its General Provisions, TWENTY SEVENTH, establishes.- “(…) The processing of personal data that includes actions such as the collection, systematization and storage of personal data, will require the prior and informed authorization of the owner. The authorization of the holder will not be required when the treatment is carried out by a public institution and has a statistical or scientific purpose; health or safety protection; or is carried out as part of a public policy to guarantee constitutionally recognized rights.”